Identify. Attract. Retain.
Getting and keeping profitable customers should be the fundamental focus of any business. Given a loyalty-driven customerís tendency to outspend other customers by as much as 13 to 1, our clients find loyalty based CRM programs to be cost-effective business drivers. To enable this we offer:
- Customer segmentation, evaluation and valuation with demographic and psychographic analysis as appropriate to your needs
- Consumer and Business Prospect-list and House-list acquisition and maintenance strategies
- Database entry, processing, maintenance, storage and analysis
- Creative graphic design across print and electronic mediums
- Direct Marketing Campaign Management with proven ROI and tracking
- Execution across all appropriate mediums from direct and dimensional mail through FSIís, inserts, newspapers, websites, search-engines and email
- Focused programs to acquire and retain customers at the individual store level including enterprise-wide Loyalty Programs, New Store Openings, Welcome to the Neighborhood, Birthday/VIP Clubs and Trial Programs.
Identify. Attract. Retain.... It's what we do.